Frequently Asked Questions

Common questions about BAVE licensing, features, and support.

What license tiers are available?

Personal ($195/seat, 1 workstation, under 45min), Pro ($395/seat, 3 workstations), Enterprise ($4,999/site, unlimited). Each includes 1 year updates.

Can I upgrade my license?

Yes, you can upgrade from Personal to Pro with a prorated upgrade. Contact support for Enterprise upgrades.

What payment methods do you accept?

Iranian bank cards via Parspal (for domestic customers). International payments coming soon.

Is there a free trial?

Yes, a fully functional 7-day trial is available. No credit card required. Download from the website.

Does BAVE require a GPU?

No. BAVE runs entirely on CPU. All ML inference uses ONNX Runtime with CPU execution providers.

Is BAVE fully offline?

Yes. License verification requires a one-time activation check. After activation, BAVE works completely offline with no telemetry or phone-home.

Can I transfer my license to another computer?

Pro and Enterprise tiers support device transfer. Personal tier is locked to one workstation. Transfer cooldowns apply to prevent abuse.

What video formats are supported?

Input: MP4, MOV, MKV, AVI, ProRes, DNxHD. Output: MP4 (H.264/AVC) with configurable audio. DCP output available on Pro and Enterprise.

What is the Filmmaker Grant?

BAVE provides free Personal licenses to qualifying independent filmmakers, students, and creators facing financial hardship. Applications are reviewed personally by Benyamin Khodabandeh.

How do I contact support?

Email support@benyaminkhodabandeh.ir with expected response within 24 hours for Personal, 12 hours for Pro, and 4 hours for Enterprise.

What is the refund policy?

14-day money-back guarantee for Personal and Pro licenses. Enterprise licenses have custom terms. See the Refund Policy page.

Is BAVE available on macOS and Linux?

Yes. Native installers for Windows 10/11, macOS 12+, and Linux (Ubuntu 20.04+) are available.